Shipping, Returns & Our Guarantee

We want your entire experience to be as smooth as our coffee. Here is our simple, plain-language policy for getting your order to you and ensuring you love it.

Shipping Information

• When will my order ship?

To guarantee peak freshness, all our coffee is roasted in small waves. Your order will be dispatched quickly with the very next roast.

• How much is U.S. shipping?

We offer free standard shipping on all U.S. orders of $35 or more. This is automatically applied at checkout.

• How do I track my order?

You will receive an email with a tracking link the moment your package is on its way.

Our Guarantee & Returns

• What is your Taste Guarantee?

It's simple: we want you to love your coffee. If your first cup isn't the smooth strength you expected, [contact us] within 30 days. We'll work with you to find a solution, whether it’s a replacement blend or a refund where appropriate.

• What if my order arrived damaged?

We’ll make it right, fast. Please send photos of the damage to hello@vitabrewx.com. This helps us reship your order quickly and fix the root cause with our shipping partners.

• Can I return gear?

Yes. Unused gear may be returned in its original packaging within 30 days of purchase, unless it is defective.